Privacy Notice

In accordance with the Federal Law on Protection of Personal Data Held by Private Parties, "RCJ OPERADORA TURISTICA" S.A. de C.V. makes available the following privacy notice.

Trade name: Hotel La Casa de los Patios
Address: Vallarta 89, Centro, C.P. 49300, Sayula, Jalisco, Mexico.

RCJ Operadora Turistica S.A. de C.V. is responsible for the use and protection of your personal data. Through this instrument, data subjects are informed about the information collected and the purposes for which it will be used.

Purpose of Data Processing

The personal data we collect from you will be used for the following purposes:

  • Managing and confirming accommodation reservations.
  • Processing payments and billing for contracted services.
  • Providing accommodation, spa, restaurant and event services.
  • Sending confirmations, reminders and communications related to your stay.
  • Responding to requests, complaints or comments.
  • Sending promotional information about hotel offers, packages and events (with prior consent).
  • Complying with applicable legal and tax obligations.

Personal Data Collected

For the described purposes, we will use the following data:

For Guests (Individuals):

  • Full name
  • Address
  • Tax ID (RFC) — if invoice is required
  • Email address
  • Landline and mobile phone
  • Official identification data (for guest registration per applicable regulations)

For Legal Entities:

  • Legal data from articles of incorporation
  • Legal representative data
  • Tax ID (RFC)
  • Email address
  • Contact phone numbers

ARCO Rights

You have the right to know what personal data we hold about you, what we use it for and the conditions of use (Access). You may also request correction of your personal information if it is outdated, inaccurate or incomplete (Rectification); request its deletion from our records (Cancellation); and oppose the use of your personal data for specific purposes (Opposition).

Contact

  • Responsible party: RCJ Operadora Turistica S.A. de C.V.
  • Address: Vallarta 89, Centro, C.P. 49300, Sayula, Jalisco, Mexico.
  • Phones: +52 (342) 422-0112 / +52 (342) 109-7143
  • Email: reservaciones@lacasadelospatios.com.mx
  • Hours: 9:00 AM to 5:00 PM.

Last modified: Sayula, Jalisco, México, 26 February 2026.